GOT A PROBLEM WITH OUR SOFTWARE? Try the following solutions in order... 1. Be sure you're up to date! Customers can download updates to most products in the UPDATES SECTION. Be sure to check here first for a possible fix. 2. Post your questions and comments to us by email on support@tagsoft.com specifying a brief description of your problem, and we will endeavour to respond within 4 hours of receipt of the email. Or, if you prefer, you can contact us via fax on + 44 (0) 24 76632079 or by letter at TAG Business Computing Ltd, The Rubicon Centre, Lakeside, Redditch, B98 8YP. 3. Telephone our Hotline Support telephone: + 44 (0) 24 76632078 in Europe or 1 877 878 8206 TOLL FREE in North America. GOT A PROBLEM WITH OUR HARDWARE? TAG's 'swap out' service ensures that your critical business applications will never need to suffer through hardware failure. In the unlikely event of an hardware item causing a problem, a replacement will be despatched within 8 working hours of notification. TAGgnet servers are always supplied with Hewlett Packard's on-site service, so if a fault occurs with a server please contact us to arrange a visit by an HP engineer. Contact us by telephone on 44 (0) 24 76632078 in Europe or 1 877 878 8206 TOLL FREE in North America to arrange for hardware swap-out.

Top of page