TAGjuggler

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COMPLETE call centre quality VLTerm replacement

EFFICIENT zero impact on network resources

UNIVERSAL support for Windows 2000, Vista & XP

AFFORDABLE licences start at £75 per seat

SIMPLE USAGE uses browser for enquiry & playback

See the Extra Calls your Agents can handle!

> TAGjuggler

The issues are simple: You want to eliminate miss selling by linking your telephones to your computer systems (CTI). You want to comply with regulatory requirements, reduce call times and improve customer service by scripting agent phone conversations and removing manual updates to your back office systems. You don’t want to disrupt operations, exhaust your budget, or pay extra for implementation services. You need an affordable, straightforward, dependable, and simple call scripting system.

Link your telephones with your CRM System!

What our TAGjuggler software does.

TAGjuggler PC software is used to integrate your phone calls with your computer systems. TAGjuggler can detect when your telephone is answered, and more importantly, who is calling. TAGjuggler can use this information as a lookup within your own programs to automatically display Customer & Supplier details. All systems can work with TAGjuggler, including MACS, GEMS and most CRM programs. Ok, great, so what?

Well, the second your agent answers a call, TAGjuggler retrieves relevant caller details to display e.g. name. TAGjuggler can also use scripts to control agent responses, read & even update remote systems, securely & with no operator errors, or miss sells. More..