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> News 02 February 2010
FSA’s New Call Recording Regulation for UK Companies
Financial institutions in the UK will have to record and store telephone conversations relating to client orders under new regulations to be introduced by the Financial Services Authority (FSA). From March 2009 firms have to retain the files for six months. Read more..
TAG launch TAGrecorder for low cost call recording
With today’s credit problems, companies need value for money from all investments. TAGrecorder is priced to be ultra competitive at only £6 per seat per month. There is no software to buy, only an annual licence. Read more..
> News September 2008
Magic Aire solve calls backlog with TAG voice software
Magic Aire Inc. based in Wichita, Texas manufacture air conditioner coils and air conditioning systems. During their peak periods they receive lots of telephone calls from customers who request a delivery date for their orders. Magic Aire chose TAGspeakIT to alleviate the volume of order status calls from customers, through an automated inquiry system linked to their MANMAN system. Callers, who wish to ask about order deliveries are initially handled by TAG’s automated call handling software. Read more....
> News December 2009
Rimmer Bros. Send over ONE MILLION documents
Rimmer Bros. based in Lincolnshire have been using TAG software to enhance the operation of their Mail Order and Cataloguing System (MACS) for several years and have now successfully sent ONE MILLION documents through TAG’s document distribution software. Rimmer Bros. use TAGswitch, TAGfax, TAGemail and TAGforms to send their computer generated documents to customers & suppliers. Quotations, order confirmations, remittance advices, purchase orders and statements are all processed automatically. Read more..
TAG software installed in 15 countries in its 26th year in business. Read more..
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Record your telephone calls securely
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