Company History

Call us NOW on

+44 (0) 2476 632078

> Company History

TAG Business Computing was started in 1983 by Tony Gibbon and John Ryrie. TAG is wholly owned and funded privately. At first we wrote bespoke applications for the HP3000 mini-computer range from Hewlett-Packard, such as Finished Goods Systems, Accounting Systems since we had both worked on the early Series 1 & 2 ranges. Then in 1988 we were asked to write an automated system for telex communications.

In 1989 we introduced TAGfax, the only host based automated fax solution in the world for the HP3000 computer platform from Hewlett Packard. In 2005 we introduced TAGmessenger - our server based document distribution solution for faxing, emailing or printing reliably from any computer platform. Hundreds of companies have benefited from automating their document distribution with our products. (Read more...) Up to this point our expertise was mainly using serial communications Ii.e. RS232; but extended to applications using ethernet.

Our expansion into the world of telecommunications continued in 2003, with the development of TAGjuggler, a product for call centres to integrate any incoming or outgoing caller’s telephone number with CRM and Ordering systems. Our latest product TAGrecorder is a call centre grade call recording system for VOIP and most PBXs, at a very attractive cost. (Read more...)

Timeline...

1983: TAG was created in 1983, to develop programs for the HP3000 mini computer range from Hewlett-Packard.

1989: TAG developed TAGfax, the only host based faxing package in the world, which operates on any HP3000 computer.

1990: TAG developed TAGsmtp in 1990, to convert any documents such as purchase orders to PDFs documents to be emailed.

1994: We launched TAGmessenger, a Windows based document distribution server solution that can fax, email PDF copies or print any company document to a networked printer.

2005: TAGjuggler was originally written for a major bank, in 2005, to control and link access to mainframe data with call data obtained with an Avaya dialler. We devised a scripting and control language, based upon Vlterm from Avaya. It is now used by several companies including Argos to reduce the possibility of miss selling in their call centres.

2007: In 2006 we were launched TAGspeakIT - telephone answering software developed to allow scripted (authorised) access to data held in OBDC accessible databases. Customers could now automate customer enquiries through a secure interface - the telephone!

2008: In our 25th year in business TAGrecorder was launched to record telephone calls securely and allow remote playback. It is primarily aimed at businesses requiring financial accountability and regulatory compliance, dispute resolution and performance enhancement such as call centres, legal departments, customer services and government departments... or indeed anyone involved in financial transactions.